Companies are increasingly adopting “cloud”-based CRM solutions, as they continue to discover the many advantages cloud-based systems have over on-premises systems.

According to experts, the move to cloud-based CRM solutions won’t be abating anytime soon, with a recent report predicting the revenue will total more than $14 billion for the enterprise application markets.

The report finds that the CRM solutions market had the second largest amount of revenue across market segments.

Cloud-based CRM solutions cover everything from customer relationship management to enterprise resource planning to e-commerce and more.

Thousands of companies around the globe are starting to use cloud-based solutions to gain new efficiencies. Due to the structure of cloud computing, business will be able to operate various business processes across multiple locations and is ideal for companies with international offices.
 
It seems more companies are likely to use cloud-based services in 2010, not just for CRM solutions, but for other aspects of their business as well.

As featured on TMCNet.com.

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